|Terms and Conditions
This is the small print of the contract that you enter into with Peter Moulton. when you buy through this website.
NOTHING STATED OR IMPLIED IN THESE DETAILS WILL AFFECT YOUR STATUTORY RIGHTS
Customer Service and Support
Service and Support are available Monday to Friday 9.30am - 5.30pm, Saturday 9am - 5.30pm (GMT)
An order for goods placed by you, the buyer, through my website shall be subject to these terms and conditions.
Nothing stated or implied in these terms and conditions shall affect the statutory rights of any customer.
My Warranty to you
The details you supply will be stored on computer and used by me. to service your purchase. I may also use your contact details to provide details of future events; new sculpture and other information relating to the sale of my work. You can choose whether you want to receive further information by checking the tick box on the contact form. You can return to the site and change the state of this box at any time. I will also be happy to remove your details from my database upon request.
Your Warranty to me
You, the buyer, warrant that all the details provided on the order form for the purpose of purchasing the goods are correct, that the checking account you are using is your own and that there are sufficient funds and/or sufficient unused limit available to cover the cost of the goods.
Your security and privacy are my priority; it is not my policy to disclose your E-mail address or details to any third parties.
All orders for goods shall be deemed to be an offer by you to purchase goods in accordance with these terms and conditions.
You, the buyer, are responsible for ensuring the accuracy of the details provided on the order form and I will not be obliged to accept an order unless all requested details requested on the order form have been correctly entered.
Upon receipt of an order I will advise you by e-mail of the availability of the items ordered and the cost of shipping. You may cancel your order prior to despatch without any penalty should these costs be unacceptable or for any other reason.
No order submitted by you shall be deemed to be accepted by me unless and until I confirm acceptance of your order by E-mail or telephone.
I am entitled to refuse any order placed by you and will not be required to provide an explanation.
Pricing / Payment
All goods offered for sale through my website are priced in Pounds Sterling (£).
Customs & import duties are not included. The customer is responsible for payment of any surcharges.
I accept payment by Cheque in Pounds Sterling US Dollers and Euros
Prices do not include postage and packing which will be charged as an additional cost on all orders
If an order is received by me from an area not normally served by my Carriers, I will contact you before accepting your order for specific arrangements to be made.
Customs and import duties are not included. The customer is responsible for payment.
Title to the goods will pass to you, the buyer, on payment in full of the price of the goods.
Despatch and Delivery
If any delay occurs you will be notified immediately. You will be given the option to arrange a convenient delivery date or to cancel the order with a full refund.
The goods will be delivered to you, the buyer, at the address provided by you on the order form.
All shipping/delivery charges are shown on your order form prior to your committing to your purchase.
The risk in the goods shall pass to you upon delivery taking place.
Any dates quoted for delivery of the goods are approximate only and I shall not be liable for any delay in delivery of the goods however caused or for any consequential loss.
All items are carefully checked before despatch. Occasionally items may arrive damaged, contact me I will make every effort to rectify this situation.
I will do my best to ensure that you are fully satisfied with your purchase.
If the goods are damaged in-transit, please sign the carriers delivery note `Damaged' and notify me within 3 days of the date on which the consignment was signed for. Keep all the packaging material as the Carrier may wish to inspect this. I will arrange to have the item returned at my expense. You will be given the option to have the product replaced at no charge to you or to have a full refund. This does not affect your statutory rights.
Goods that are not acceptable for any other reason may be returned within 10 days for a refund or replacement, but in all cases you must contact me first for authorisation. An authorisation reference will be given. Goods returned which are not defective or faulty will be subject to a 20% re-stocking charge. This does not affect your statutory rights.
Law and Jurisdiction
The contract shall be deemed to be made in England. All Contracts made between Peter Moulton and the Customer shall be governed by the laws of England and any dispute arising therein shall be subject to the sole jurisdiction of the English courts.
I will attempt to ensure that the information available on the website at any time is accurate. However, I will not be held liable for any errors or omissions. I will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.
Whilst I attempt to be as accurate as possible with the specifications of the artwork offered for sale, I cannot be held responsible for any inaccuracies.
Copyright for the images shown on my website remains with me and further distribution of the images in whatever format may be the subject of Legal proceedings.
Queries and Complaints
I endeavour to handle all enquiries and fulfil all orders speedily, effectively and without incident, it is not possible to guarantee there will never be a problem. Should you have any complaints about my products or services, I would request that these be put in writing and sent either via e-mail via my contact form or by post to the following address:
25 The Horsepool,
Any complaint received will be acknowledged within five working days and you will be informed of a projected time scale for dealing with that complaint, together with the steps I intend to take in dealing with it.